PRIVACY POLICY
Of the Company
MRK CONSULTING Dairpfeld 2 – Athens – Postcode 11144 Attica
1. Scope
This privacy policy analyzes and explains how the company with the name “MRK CONSULTING SOLE PRIVATE CAPITAL COMPANY” (MRK CONSULTING) located at DAIRPFELD 2 Postcode 11144, ATHENS, TEL 2111833648 Email: info@mrk.gr Tax ID number: 802068919 DOU: IG ATHENS REGISTER NUMBER 169310303000 ” collects, uses, processes, stores, manages, transmits and protects the personal data (hereinafter “Information”) through its website, in order to meet the company’s data protection standards – and to comply with the law, specifically with the General Data Protection Regulation (GDPR) 27.04.2016/679 of the European Parliament and the European Council and the relevant EU and Greek legislative framework.
This privacy policy regarding the Website https://www.mrk.gr/ (hereinafter referred to as the “Website”) was drawn up in compliance with GDPR 679/2016 (hereinafter referred to as “GDPR”), which constitutes a directly binding European Regulation, as and in accordance with the applicable Greek legislation.
This privacy policy, on the basis of which MRK CONSULTING undertakes to protect the privacy of visitors and Users/Clients of the Website and the applications operating through it, applies to all Personal Data of third parties (hereinafter the “User or/ and Customer”) which are managed by MRK CONSULTING through the above Website, but also the applications developed by MRK CONSULTING and which operate through the above website.
The Website https://www,mrk.gr/ is not intended for minors. Those who, due to age, are unable to enter into legally binding agreements in Greece, are not allowed to use this Website. If you believe that we have received data from an individual protected by child protection laws without obtaining the necessary parental consent, please notify us immediately and we will take the necessary reasonable steps to securely delete that data.
We would like to assure you that the protection of your personal data is extremely important to us. For this reason we take all necessary and appropriate technical and organizational measures to protect the personal data we process and to ensure that the processing of personal data both by us and by any third parties that process personal data on our behalf is always carried out in accordance with the obligations set by the current legislative and regulatory framework.
In this context, we would like to inform you of the following:
1. Definitions:
According to the above legislation, the following terms are understood as follows:
• Personal Data (hereinafter “personal data”) Any information or element that identifies or can lead to the identification of a living natural person – an identifiable natural person (“Data Subject”). An identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier such as a name, an identity number, location data, an online identifier or one or more factors that characterize the physical, physiological, genetic, psychological, economic, cultural or social identity of the natural person in question (hereinafter “personal data”).
• Processing of personal data: Any act or series of acts carried out with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or the alteration, retrieval, information retrieval, use, disclosure/communication by transmission/sending, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
This policy does not apply to information collected through any other website or to the practices of companies that we do not control. It should be emphasized that the Website may contain links to other websites. In addition, for example, the above website may contain links that refer to advertisements. In the event that the User/Customer selects a link that refers to another website or an advertisement on the Website and connects to another website, then this privacy policy will not apply to any information collected on that other website. We are not responsible for the privacy practices of other websites and we encourage you to read the current privacy policy of each website you visit.
In addition, MRK CONSULTING hereby declares that it is not responsible under any circumstances for the content of the above websites of other websites, to which the User/Client is referred through other connections (links), nor for any financial or other kind of damage suffered by the user that follows them. Under no circumstances does MRK CONSULTING guarantee that these links will function uninterrupted or that their content is accurate and valid at all times. Furthermore, external links are indicative and not exclusive or restrictive. MRK CONSULTING reserves the right to remove or add links without any warning to anyone and to change the content of the Website at any time.
By using the Website you understand and accept that MRK CONSULTING is in no way responsible for the content of the hyperlinks included therein, the services/products they offer or the advertisements the hyperlinks contain.
This data protection policy ensures that MRK CONSULTING:
• Complies with data protection legislation, as defined by the current Greek and European personal data protection legislation (DPR)
• Protects the rights of Users/Customers and visitors
• Ensures transparency in data processing and storage issues
• Protects against data breach risks
2. Lawful Basis for Data Processing
2. What personal data we collect about you:
We take care to collect and process only your strictly necessary personal data, which is appropriate and clear for the intended purpose, which includes, but is not limited to:
• Identification data: e.g. first name, patronymic, surname
• Contact data: e.g. postal and e-mail address, landline and mobile phone, fax number.
To improve the services provided and to ensure the operation of the respective service, we use Functionality Cookies, Advertising Cookies (GoogleAds – Facebook Ads – Taboola), Analytics Cookies to the use of which you consent.
The personal data you provide to us may not be used by any third party (with the exception of where provided by the Law and the competent authorities only), without complying with the legislative provisions regarding the protection against the processing of personal data.
MRK CONSULTING operates in accordance with the applicable Greek and Community legislation and keeps your personal data securely for as long as you are registered in any MRK CONSULTING service or until your consent, based on which you provided us with your personal data, is withdrawn.
In summary, MRK CONSULTING requests and processes only the personal data that is absolutely necessary for the respective processing. In any case, the criterion used to determine the storage period of personal data is based on compliance with the deadlines allowed by law and the principles of data minimization, limitation of the storage period and rational management of our records.
3. Security of Personal Data
MRK CONSULTING takes at all stages of the process the appropriate organizational technical, physical and administrative data security measures to protect data from loss, misuse, damage or modification, unauthorized access and disclosure as provided for in article 32 of GDPR 679/ 2016 in order to ensure an appropriate level of security against risks using advanced security technologies and procedures in order to ensure the security, confidentiality and integrity of personal data against all kinds of risks, in particular accidental or unlawful destruction, loss, alteration, unauthorized disclosure or accessing them and in general against any other form of illegal or unfair processing. These measures are reviewed and amended when deemed necessary. However, we would like to point out that in any case, the transmission of information over the Internet is not completely secure. Although we do our best to protect your personal data, we cannot absolutely guarantee its security when it travels over the Internet.
4. Sources of Personal Data Collection
• Directly from users and visitors to the Website and Applications
• Directly from the Users/Customers of our services
• From the Site of MRK CONSULTING (www.mrk.gr) which is the parent company
5. Update Regarding the Processing of Personal Data By (MRK CONSULTING as Responsible and Performer of the Processing – in accordance with the General Data Regulation EU 679/2016)
A. Why will you process my Personal Data (PID)?
MRK CONSULTING provides services based on its intended purpose as described above and in particular in paragraph 2 hereof. The categories of personal data collected from the Website, via e-mail and telephone vary and depend on the type and purpose of the service provided by MRK CONSULTING. In particular, MRK CONSULTING processes your personal data which it collects through the above-mentioned methods for the following purposes:
• To provide the possibility of registering the User/Customer as a member and user of the services provided by MRK CONSULTING via the website, e-mail, telephone and also in person at its store, in the context of the exercise of its legitimate interest and of this operation.
• To provide the possibility to respond to requests submitted by the User/Customer regarding the services and products provided.
• To ensure your ability to communicate with MRK CONSULTING regarding our products and services or issues you may have raised with us or any complaints you may have expressed.
• For the registration of requests to use the services of MRK CONSULTING, as well as for the purposes of managing these requests and informing Users/Customers.
B. Information collected automatically during your visit and interaction with the Website
We inform you that your personal data and the information collected and processed during your visit to the Website https://www.mrk.gr/ are appropriate for the occasion and absolutely necessary for the processing of your requests and the use of its services. MRK CONSULTING In particular when you visit and interact with the Website, certain information may be automatically collected, such as:
• the internet protocol (IP) address of your computer
• the browser type and operating system configuration
• the web pages you visited immediately before and after your visit to the Website
• websites and advertisements you see and links you click on within the Website
• basic server connection information and
• information collected through HTML cookies, and other similar technologies
MRK CONSULTING does not manage, collect or process the geolocation (GPS) data, which is collected and processed exclusively by the companies that offer the operating system of the device you use (in the case of using an IOS operating system – Apple Inc, or an operating system android – Google Inc). MRK CONSULTING does not have access to the update rate of the GPS position.
The Website may use cookies to identify you in certain services and pages of www.mrk.gr. A cookie is a small piece of data that is sent to your browser from a web server and stored on your computer’s hard drive. Cookies do not damage your system and do not affect its functionality in any way. Cookies also make web browsing easier for you by saving your settings. You can set your server (browser) in such a way that you are either warned about the use of cookies in specific services of the Website or you prohibit the use of cookies. In case you do not wish to use cookies for your identification, you will not be able to have further access to these services. More details in section 5: Cookies & other Technologies.
MRK CONSULTING will use the User’s/Customer’s email contact information and name or other information, to directly promote its similar products or services, to inform users about the status of trial applications, as well as to serve similar purposes, unless the User/Client informs MRK CONSULTING at the e-mail address info@mrk.gr or at its postal address, DAIRPFELD 2, ATHENS, Postcode 11144, that he does not desire the collection and use of his electronic data for these purposes.
Access to personal data is strictly limited to MRK CONSULTING staff who take all appropriate technical and organizational measures to ensure their appropriate level of security and only to achieve the intended purpose.
MRK CONSULTING does not carry out a systematic and extensive assessment of personal aspects regarding natural persons which is based on automated processing, including profiling.
C. How long will you keep my account information on file?
• In the case where the legitimizing basis of the processing is the exercise of the legitimate interest, the processing and retention of personal data will be carried out for as long as is deemed necessary to achieve the intended purpose of MRK CONSULTING as well as for as long as is still required until the expiry of the statute of limitations for any related claims.
• In the event that the personal data of the User/Customer (Customer Tab – profile) is provided by him/her with consent in the context of registration to the services of the Website, we will retain the personal data for as long as the consent, which has been received, is in force voluntarily by the User/Customer and until the consent given by him/her (data subject) is withdrawn. In the event that, for any reason, this is interrupted, we will keep them for as long as is required until the expiry of the statute of limitations for any related claims has passed.
• In case where the legal basis of the processing is the execution of the contract, we will keep your data for as long as you maintain a contractual relationship with us both in paper and electronic form or for as long as is required until the statute of limitations expires any related claims.
• Unless based on the relevant legislative and/or regulatory framework we are allowed or required to keep them for a longer period of time and/or if this is required to defend our rights before a Court or other competent Authority.
• In the case of sending a resume, where the User’s personal data is provided by consent in the context of registration to the services of the Website, we will retain the personal data for as long as the consent, which has been voluntarily obtained by the User, is valid and until the consent given by him (data subject) is withdrawn. In the event that, for any reason, it is interrupted, they will be deleted.
• We keep the personal data of the persons who registered for our newsletters (newsletters and/or promotions) for up to five (5) years, unless you tell us that you no longer wish to receive newsletters, newsletters and/or promotional material from us.
D. What rights do I have in relation to the processing of my data?
• You may exercise, as the case may be, your rights from the applicable Greek Legislation and from the General Data Protection Regulation (Regulation (EU) 2016/679) which are as follows in accordance with the relevant articles of this Regulation: a. the right to information (articles 13 and 14), b. the right of access (article 15), c. the right to rectification (Article 16), d. the right to deletion – “right to be forgotten” (Article 17), e. the right to limit processing (Article 18), f. the right to data portability (to receive your data in structured and commonly used format – article 20 if applicable) and g. the right to object (article 21).
• Every natural person whose personal data is processed by us has the following rights:
• 1. Right of access to your personal data: You have the right to know the categories of your personal data that we hold and process, to verify the legality of the processing and to receive a range of information about the processing of your personal data.
• 2. Right to correct personal data: You have the right to request the correction, modification, update or completion of your personal data.
• 3. Right to deletion/right to be forgotten: You have the right to request the deletion of your personal data from the files we keep, if they are no longer necessary for the above-mentioned processing purposes or you wish to withdraw your consent, in the event that this is the only legal basis.
• 4. Right to restriction of processing: You have the right to request the restriction of the processing of your personal data.
• 5. Right to object to processing and withdraw consent: You have the right to object to the processing of your personal data and we will stop processing your personal data unless there are other compelling and legitimate reasons that override your right.
• 6. Right to portability of your data: You have the right to ask us to receive the personal data you have provided in readable form or to ask us to transmit it directly to another data controller, as long as it is technically possible and as long as the legal conditions are met.
Despite please note that your above rights, in terms of their exercise by you and compliance by us, are subject to the legal conditions and terms of the provisions of European Regulation 2016/679 (General Data Protection Regulation) and all of the relevant legislative and regulatory rules.
Each of your requests must be accompanied by your necessary identification and the required information must be provided.
Please note that the exercise of your rights may, as the case may be, make it impossible for us to provide the relevant service to you. The exercise of all the above rights applies to the future and does not concern the processing of personal data that has already been carried out.
These rights may be exercised only in cases where MRK CONSULTING acts as a personal data processor and in particular a) in the processing of customers’ personal data in the context of the execution of its contractual obligations (provision of main, supporting and related services based on the intended purpose ) b) in the processing of personal data of the users of the Website and the applications provided through it c) in the processing of personal data (curriculum vitae) of the candidate partners in the context of the investigation of entering into possible professional cooperation.
If you exercise any of these rights, we will take every possible measure to satisfy your request within thirty (30) days of receiving the relevant request, after informing you either of its satisfaction, or of the objective reasons that prevent it.
In addition to these, you can at any time object to the processing of your personal data by withdrawing your consent (Article 7 par. 3 of GDPR 679/2016), as long as the legal basis for this processing is the consent of the data subject.
E. Where will you transfer my data?
Your data may also be transmitted and made accessible by legal entities with whom, from time to time, we maintain contracts within the scope of the intended purpose of MRK CONSULTING, such as, indicatively, data storage/hosting/processing companies that act as processors ( such as, MailEffect, Microsoft Corp., Google Inc.,.).
As part of certain functions of the Website, we transmit to legal entities (Google Inc.) certain personal data of the Users/Customers of our Website through cookies (such as IP address and all user interaction with the application).
In the context of informing our Users/Customers of our services provided, as well as the needs of mail management, we retain their email address and other personal data, such as first name, surname and mobile phone.
In the context of promotional and advertising actions, we keep the e-mail addresses of our Users/Customers and other personal data of their nature, such as indicative first name, surname, mobile phone number and pass them on to partner companies, which share advertisements on the Facebook accounts of their customers in periods of time during which a service check is imminent.
The data collected by the Google Analytics tool, such as the URL the user visited, the action he took and the time he stayed on each page (retention), are usually transmitted to Google servers in the USA and are stored there.
In each transmission, we always take every measure so that the personal data transmitted is always the minimum necessary, as well as that the conditions for legal and legitimate processing are always met
F. How can I submit a complaint?
To exercise your above rights or for any questions or queries regarding this update, you can contact us either by mail at the address DAIRPELD 2. ATHENS Postcode 11144 or by phone at the number 2111833648 or by e-mail at the address email info@mrk.gr, attention of the Company’s Data Protection Officer.
Also, you always reserve the right to address the Authority for the Protection of Personal Data, which may accept the submission of relevant complaints or complaints, either in written form in its protocol or electronically following the Authority’s instructions on the website http://www.dpa .gr/, after, however, first contacting the Data Processor as stated above.
5. Cookies & other Technologies
What are cookies and why does MRK CONSULTING use them? Cookies are pieces of information, which in the form of very small text usually consisting of letters and numbers, are stored in the browser used by each User/Client (Chrome, Mozilla Firefox, etc.), aiding in the more efficient operation of the Website. Cookies in no way cause damage to users’ computers or files stored on them. The information stored in cookies is used for identification purposes. In this way we manage to operate the Website in an efficient manner for the service we offer. The Website uses Cookies to provide Users/Customers with information, to process the services provided through it, as well as to improve the level of services provided.
In no case do cookies contain personal information or information that would allow anyone to contact the website visitor, by phone, e-mail, etc. In addition, with the use of cookies there is no access to documents or files on your computer.
In addition, cookies help us see the performance and traffic of our Website, improving its presentation and content, according to the preferences of our visitors.
What cookies do we use? The cookies described below may be stored in the browser. You can view and manage cookies in your browser (however mobile browsers may not offer this visibility).
Technically necessary cookies are essential for the proper functioning of the Website, they allow you to browse and use its functions. These cookies do not recognize your individual identity. Without these cookies, we cannot efficiently operate our Website. In addition, these cookies allow the Website to remember your choices (Preference Cookies) such as font size, or if you have answered any of our surveys, in order to provide improved and personalized features.
As long as the User/Customer accepts the use of cookies, the following types of cookies may now be used: Functionality Cookies, Advertising Cookies, Analytics Cookies, Third Party Cookies.
If you do not wish to use cookies, you can activate, deactivate or completely delete the cookies that hamper Services uses through the settings options in the browser you use. For example, in Chrome, you can select the Chrome menu and then select Settings/Privacy/Content Settings and change the cookie settings according to your preferences. If you choose to disable cookies, some parts of the Website or the application may not function properly.
The Website Software is designed to ensure the highest level of security and trust. All information contained in applications submitted through the Website is equally secure and confidential. Only authorized employees who have appropriate training in the handling of personal data of Users/Customers will have access to this information and only when this is necessary for the satisfaction of your requests and for the execution of the respective contract.
6. Third Party Social Media Widgets & Buttons
MRK CONSULTING on its website uses third-party social media widgets or buttons to provide additional functionality in order to disseminate website content through social media sites and via e-mail.
Using these widgets or buttons installs a cookie on the user’s device, which facilitates the use of the service, ensures that the user’s interaction is displayed on the website (e.g. social media follower count) and login information of the user’s activities throughout the Internet. The MRK CONSULTING website encourages you to study the privacy policy of each provider before using any such service.
For more details about the use of widgets and social media applications, you can visit the following addresses:
About Facebook Button read their Data Policy: https://www.facebook.com/policy.php
7. Modifications
This policy may be updated from time to time, due to amendments to the relevant legislation or changes in the corporate structure of MRK CONSULTING. Consequently, we encourage Users/Customers to periodically check the Website in order to be informed of the latest information regarding the privacy policy. In any case, Users/Customers will be informed via e-mail or through a warning on the Website about the changes in said policy. In order to use any Service you must have previously accepted the Terms of Use of MRK CONSULTING and this Privacy Policy.